Frequently Asked Questions

Finding safe, reliable, high-quality child care is no easy feat for parents, especially on short notice, on the weekend or late at night.  That's why we are offering innovative child care solutions for parents who work, play and live beyond the standard 9-to-5.

1. Q: What are your operating hours for drop-in daycare?

   -A: We understand that flexibility is key for our busy parents. Our drop-in daycare operates from 7am - 11pm Monday through Saturday, giving you the freedom to choose a time that works best for you.

2. Q: How much does drop-in daycare cost?

   -A: Our pricing is designed to be flexible and budget-friendly. You pay only for the hours or days your child is with us, making it cost-effective for your occasional childcare needs. Feel free to check our website or contact us for specific pricing details.

3. Q: Is your facility licensed and safe for children?

   -A: Absolutely! Marvelous Minds is a licensed and regulated daycare center. We prioritize the safety and well-being of all children in our care. Our facility undergoes regular inspections and meets the highest safety standards.

4. Q: What age groups do you cater to in drop-in daycare?

   -A: We offer drop-in daycare services for children of all ages. Our  programs are tailored to the unique needs and interests of each child.

5. Q: Can I bring my child for just a few hours, or does it have to be a full day?

   -A: You have the flexibility to bring your child for as few as a couple of hours or for a full day, depending on your needs. We're here to accommodate your schedule.

6. Q: Do you provide meals and snacks during drop-in daycare?

   -A: Yes, we offer nutritious snacks and meals for your child during their stay. If your child has specific dietary restrictions or preferences, please let us know, and we'll do our best to accommodate them.

7. Q: How do you handle children with special needs or allergies?

   -A: We take all necessary precautions to ensure the safety and well-being of children with special needs or allergies. Our staff is trained to provide individualized care and follow any specific guidelines or plans you provide.

8. Q: Can I visit and tour the facility before enrolling my child for drop-in daycare?

   -A: Of course! We encourage parents to visit our facility, meet our staff, and see our environment firsthand. Please contact us to schedule a tour at a convenient time for you.

9. Q: What types of activities do you offer during drop-in daycare?

   -A: Our drop-in daycare programs include a variety of engaging and age-appropriate activities, such as arts and crafts, outdoor play, educational games, and more. Your child will have a fun and enriching experience with us.

10. Q: How can I stay updated on my child's activities and well-being while they're at drop-in daycare?

    -A: We keep parents informed through regular updates, including photos and messages. You can also reach out to our staff anytime for updates on your child's day.

Remember, at Marvelous Minds, we believe in win-win solutions that prioritize the needs and peace of mind of both parents and youth. If you have any other questions or concerns, don't hesitate to reach out. 

1. Q: How can Marvelous Minds benefit my events or organization?

   -A: Marvelous Minds can enhance your events by providing on-site childcare solutions. This helps attendees with children participate more fully, and it demonstrates your commitment to their comfort and convenience, leading to higher satisfaction rates and event success.

2. Q: Are your childcare services flexible regarding event timings and locations?

   -A: Absolutely! We offer flexible scheduling options and can set up our pop-up daycares at various locations, ensuring that our services seamlessly align with your event's specific needs and schedule.

3. Q: What age group of children do you accommodate?

   -A: We accommodate children from infants to school-age kids. Our experienced caregivers tailor activities to suit various age groups, ensuring a safe and engaging experience for all children under our care.

4. Q: How do you handle children with dietary restrictions or allergies?

   -A: Safety is our top priority. When you provide us with information about dietary restrictions or allergies in advance, we work closely with parents to ensure that children's needs are met. We can even provide a list of snacks and meals in advance for parental approval.

5. Q: What safety measures do you have in place, especially in light of health concerns?

   -A: We take health and safety seriously. Our caregivers are trained in proper hygiene and sanitation practices. We follow all relevant health guidelines and adapt our procedures as needed to ensure the well-being of children and staff, especially in challenging times like these.

6. Q: Can you provide references or examples of successful events you've worked on?

   -A: Certainly! We'd be happy to share success stories and references from past events. You can also check out our testimonials and case studies on our website to get a sense of how we've positively impacted other organizations and events.

7. Q: What is the process for booking your services for our event?

   -A: Booking with us is straightforward. Simply get in touch with our team, and we'll guide you through the process, understanding your event's unique requirements. From there, we'll work closely with you to plan and execute childcare services that exceed your expectations.

8. Q: How do you handle emergencies or unexpected situations during events?

   -A: We're well-prepared to handle emergencies. Our caregivers are trained in first aid and emergency procedures. We'll also coordinate closely with event staff to ensure a smooth response to any unexpected situations, prioritizing the safety and well-being of the children.

9. Q: Can you provide cost-effective solutions for our budget-conscious events?

   -A: Of course! We understand that budgets vary, and we offer flexible pricing options to suit your specific needs. Let us know your budget constraints, and we'll work together to find a solution that aligns with your event's financial goals.

10. Q: How far in advance should we book your services for our event?

    -A: It's a good idea to book as early as possible, especially for popular event dates. However, we can often accommodate last-minute requests, so don't hesitate to reach out. The earlier you book, the more time we have to tailor our services to your event's unique needs.

At Marvelous Minds, we're here to support your growth and help you achieve your event goals. If you have any other questions or need more information, please feel free to reach out to our team.

1. Q: What age groups does your preschool program serve?

   -A: Our preschool program is designed for children ages 3 to 5 years old.

2. Q: What are the program hours?

   -A: Our preschool program runs from Monday to Friday, 9:30 AM to 12:30 PM. Breakfast is served from 8:00 AM to 9:00 AM, and lunch is from 12:00 PM to 1:00 PM.

3. Q: What is your curriculum based on?

   -A: Our curriculum aligns with High Scope and New York State learning objectives. It incorporates the principles of the 4B's (Be Kind, Be Yourself, Be Curious, Be Brave) and the Four Agreements to foster time management, goal-setting, interpersonal skills, conflict resolution, and empathy.

4. Q: How do you ensure the safety and well-being of the children?

   -A: Safety is our top priority. Our staff is trained and certified in CPR and First Aid. Our facility meets all New York State OCFS regulations, and we conduct regular safety drills and checks. We also have a strict sign-in and sign-out policy to ensure children are only released to authorized individuals.

5. Q: What qualifications do your teachers have?

   -A: Our teachers are highly qualified and experienced in early childhood education. They hold various certifications, including CPR & First Aid, and undergo continuous professional development to stay updated with the latest teaching methods and regulations.

6. Q: How do you support children with special needs?

   -A: We believe in inclusive education and provide support for children with special needs. Our staff works closely with families and specialists to create individualized plans that cater to each child's unique requirements.

7. Q: What is your approach to discipline?

   -A: Our approach to discipline is positive and proactive. We focus on teaching children appropriate behaviors through modeling, guidance, and positive reinforcement. We emphasize the 4B's to help children develop self-regulation and problem-solving skills.

8. Q: How do you communicate with parents?

   -A: We maintain open and regular communication with parents through various channels, including newsletters, emails, parent-teacher conferences, and our parent portal. We also encourage parents to reach out to us anytime with questions or concerns.

9. Q: What are the enrollment procedures?

   -A: To enroll your child, please visit our website or contact our office to schedule a tour and complete the necessary enrollment forms. We require a health form, proof of immunizations, and emergency contact information as part of the enrollment process.

10. Q: What meals and snacks are provided?

    -A: We provide a nutritious breakfast and lunch daily. Our meals are prepared following dietary guidelines to ensure they are healthy and balanced. We accommodate dietary restrictions and allergies with advance notice.

11. Q: What is your policy on vacations and holidays?

  -A: Our school calendar aligns with the Rochester City School District calendar. We observe the same holidays and breaks to ensure consistency for families with children in different schools.

12. Q: How do you handle emergencies?

  -A: In case of an emergency, we have detailed procedures in place to ensure the safety of all children. Parents will be notified immediately through our emergency contact system. We also conduct regular drills to prepare for various types of emergencies.

13. Q: How do you incorporate play into the learning process?

  -A: We believe that play is essential for learning and development. Our program includes ample time for both structured and unstructured play, allowing children to explore, create, and develop social skills in a safe and supportive environment.

14. Q: What extracurricular activities do you offer?

  -A: We offer a variety of extracurricular activities, including arts and crafts, music and movement, outdoor play, and educational field trips, to enhance the overall learning experience and promote physical and cognitive development.

15. Q: How can parents get involved in the program?

  -A: We welcome and encourage parent involvement. Opportunities include volunteering in the classroom, joining our parent advisory board, participating in special events, and attending parent workshops and meetings.

At Marvelous Minds, we're here to support your growth and help you achieve your event goals. If you have any other questions or need more information, please feel free to reach out to our team.

1. Q: What sets Marvelous Minds apart from other child care centers?

   -A: Marvelous Minds is more than just child care; it's a place where both children and educators grow together. Our focus on continuous professional development and nurturing environment makes us stand out.

2. Q: Do you offer any specialized training for child care professionals?

   -A: Absolutely! We provide a range of specialized workshops and training programs to help you excel in areas like early childhood education, behavior management, and more.

3. Q: Can I join Marvelous Minds if I'm just starting my career in child care?

   -A: Of course! We welcome individuals at all stages of their child care journey. Our programs cater to both experienced mentors and those just starting to explore this rewarding field.

4. Q: How can I stay up-to-date with upcoming professional development opportunities?

   -A: We regularly update our website and send out newsletters to keep you informed about upcoming events, workshops, and networking opportunities. Stay tuned for exciting updates!

5. Q: Is financial assistance available for your professional development programs?

   -A: We understand the importance of accessibility. We offer various financial assistance options, including scholarships and flexible payment plans, to make professional development achievable for all.

6. Q: What is the Marvelous Minds community like?

   -A: Our community is warm, supportive, and passionate about child care. It's a place where you can collaborate, share ideas, and build lasting connections with like-minded professionals.

7. Q: Can I balance professional development with my work at Marvelous Minds?

   -A: Yes! We encourage a healthy work-life balance and offer flexible scheduling to accommodate your professional growth needs while ensuring quality care for the children.

8. Q: How do I get started on my journey with Marvelous Minds?

   -A: It's simple! Contact our friendly team, and we'll guide you through the enrollment process, answer any questions you have, and help you take the first step towards an exciting career in child care.

9. Q: What opportunities are there for career advancement within Marvelous Minds?

   -A: Marvelous Minds promotes from within whenever possible. We provide mentorship programs and leadership development to help you progress in your career right here at our center.

10. Q: What can I expect from the professional development workshops and events?

    -A: Our workshops and events are designed to be engaging and interactive. You can expect to gain practical skills, learn from industry experts, and connect with peers who share your passion for child care.

At Marvelous Minds, we're here to support your growth and help you achieve your goals in the child care field. If you have any other questions or need more information, please feel free to reach out to our team. Your success is our priority!

1. What is Shuttle of Play by Marvelous Minds?

Shuttle of Play is the workforce development program created by Marvelous Mind Academy to provide reliable transportation for under-resourced youth and child care professionals in Rochester, NY. By addressing transportation challenges, Shuttle of Play aims to reduce workforce attrition, support job training and vocational access, and ultimately contribute to economic stability and health equity within the community.

2. Why is transportation so essential for workforce development in child care?

Access to reliable transportation is a critical factor in workforce stability, especially in the child care sector. In Rochester, 26% of households lack access to a vehicle, creating significant challenges for employees and young adults trying to access job training, vocational schools, and employment opportunities. By providing transportation, Shuttle of Play helps ensure that child care professionals can consistently make it to work, directly supporting a stable workforce and strengthening the community.

3. How does Shuttle of Play contribute to economic and health equity in Rochester?

Shuttle of Play addresses the social determinants of health by tackling transportation barriers, which often prevent individuals from securing stable employment, completing job training programs, and accessing essential services. With a reliable transportation solution, participants can achieve greater economic stability, leading to improved health outcomes, reduced absenteeism, and a stronger child care sector that supports family and community well-being.

4. Who benefits from the Shuttle of Play program?

Shuttle of Play serves both young adults seeking access to job training and vocational education, as well as child care professionals who need consistent, dependable transportation to work. We aim to reach approximately 222 individuals annually, providing them with reliable transport to improve their access to critical workforce and community resources.

5. What are the key outcomes of Shuttle of Play?

The program is designed to deliver measurable results, including:

• Reliable transportation for at least 100 youth annually to job training programs and vocational schools.

• Reduced absenteeism among child care professionals, ensuring stability in their workplaces.

• A 30% increase in job training program completion rates within the first year.

• Greater community engagement by enabling parents to attend local child care policy discussions and other important meetings.

6. How does Shuttle of Play support funders’ and partners’ workforce development goals?

By removing transportation barriers, Shuttle of Play aligns with workforce development goals by creating pathways to job stability and economic advancement for under-resourced individuals. This program’s impact on employment access and job retention makes it a valuable partner for organizations seeking to improve workforce resilience, especially within the child care sector, which is essential for economic growth and community support.

7. How can businesses and organizations support Shuttle of Play?

Businesses, foundations, and local organizations can support Shuttle of Play through funding, partnership, and collaborative efforts aimed at expanding transportation resources and enhancing community impact. By partnering with us, organizations can help drive workforce readiness, health equity, and child care stability, benefitting Rochester’s economy and families.

8. How does Shuttle of Play measure success?

Our success metrics include the number of youth accessing job training, reduced absenteeism rates among child care professionals, increased job training program completion rates, and enhanced community engagement in local policy discussions. These outcomes directly reflect our program’s impact on economic stability, workforce development, and health equity.

9. How can I learn more about becoming a funder or partner for Shuttle of Play?

For more information about partnering with or supporting Shuttle of Play, please contact us. We welcome funders and workforce development partners who are interested in strengthening child care services, economic stability, and community well-being in Rochester.